Shipping & Return

All sales are final. We do not offer returns, exchanges, or size swaps.

If your item arrives damaged or defective, we’ll make it right. Please email us within 7 days of delivery with your order number and clear photos of the issue.

If approved, items must be returned:

Unworn and unwashed
With original tags and packaging

Once received and inspected, we’ll issue a refund or replacement.

Contact

DM us on Instagram @palo___alto